Reset Your Password

Forgot your password? You no longer need to email anyone to get back in. Both patients and therapists can reset their own password right from the login screen.

How It Works

1. On the login page, tap Forgot password.
2. Enter the email address on your account and submit.
3. Check your inbox for a reset email and tap the link.
4. Choose a new password (and confirm it), and you're back in.

The reset link is good for one hour — if it expires before you use it, just request a new one from the login page. For your security, resetting your password also signs you out everywhere else, so anyone using an old session will need to sign in again.

The reset email arrives in English or Russian to match your account language.

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Available now on the web app.